Cawdor is a trading style of Cawdor Cars (Newcastle Emlyn) Limited registered at New Road, Newcastle Emlyn, SA38 9BA. We are registered as a data controller with the Information Commissioner's Office and our registration number is: Z1750322
Our Privacy Statement relates to how we collect personal data from our customers and how it is used or shared with selected third parties to deliver goods and services.
All marketing communications sent by Cawdor will include an opt-out functionality.
Cawdor collects personal information when you make an enquiry or place an order for vehicles, parts or services and other products we offer. We will use this information to provide the products or services requested, maintain guarantee and service records and, if you agree, to tell you about other products and services we think may be of interest to you.
If you are taking out finance with your vehicle purchase the information you provide for the finance proposal will be disclosed to lenders for the purposes of considering your credit application. Lenders may use this information to carry out searches with credit reference agencies. A record of those searches will be kept and may be used by other lenders in accessing applications from you and members of your household for credit in the future. Lenders will cross check this information with other lenders to help prevent fraud. In order to prevent and detect fraud we may at any time share information about you with other organisations and public bodies, check and/or file your details with fraud prevention agencies and databases and, if you give us false or inaccurate information and we suspect fraud, we will record this. We and other organisations may also search agencies and databases to check your identity to prevent money laundering, unless you furnish us with other satisfactory proof of identity.
Data collected about you by Cawdor will be used to (i) fulfil any service or order you may request, (ii) improve customer service for example by conducting surveys, (iii) for sending marketing and other communications to you, and (iv) to enable us to contact you about safety issues, servicing and MOTs. We may also from time to time want to share new and exclusive offers as well as tailored options for you to renew your current finance contract. Your personal information may be shared with the vehicle manufacturer and selected third parties (such as providers of automotive products and value added services such as insurance). We will, however, always use every reasonable effort to ensure sufficient protections are in place to safeguard your personal information.
We, and third parties with whom we have shared your information, may contact you with information about products and services that we, or the third parties, think may be of interest to you. We and the third parties will only contact you with such marketing if you provide your consent and select at least one preferred contact method, such as mail, telephone, SMS or email. In order to stay up to date with the latest motoring news and events from Cawdor we may contact you in the methods indicated by your chosen preferences. We aim to improve the customer experience and may survey new and existing customers using standard market survey techniques from time to time.
Under data privacy laws, you have the rights to: request access to your personal data; request deletion or correction of your personal data; and request that your personal data be transferred to another person.
Our online data preference centre helps you to exercise the rights that data privacy laws give you and control your personal information. It contains five separate forms, as set out below.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to the Data Protection Officer, Cawdor Cars, New Road, Newcastle Emlyn, SA38 9BA or use our online preference centre facility. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cawdor uses administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to this Privacy Statement.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers, partners or manufacturers such as Vauxhall or Ford. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. All information you provide to us is stored on our secure servers.
You have the right to ask us not to process your personal data for marketing purposes. You can also unsubscribe at any time by contacting us at Cawdor Cars, New Road, Newcastle Emlyn, SA38 9BA or by emailing us at dataprotection@cawdorcars.co.uk stating "UNSUBSCRIBE" in the subject line. It may take up to 30 working days to unsubscribe you from our marketing. If you do not wish to receive marketing from any third party (including the manufacturer) please contact them directly.
